Gpi leads consortium for the Piedmont New Centralized Booking System
EUR 7.2 million contract with AI and cloud
The Temporary Grouping of Companies led by Gpi was definitively awarded the tender for the development and management of the New Centralized Booking System (NCUP) of Piemonte Region. The contract has a total value of EUR 7.2 million, of which EUR 3.2 million is reserved for Gpi.
The initiative represents a strategic project to modernise access to health services for more than 4 million citizens. The system will be activated at all 18 Regional Health Authorities, with subsequent extension to 87 accredited private health facilities, ensuring widespread coverage throughout the territory.
Cloud and artificial intelligence to reduce waiting times
At the core of the project, a cloud-based platform will handle the entire healthcare booking workflow. The distinctive element is the embedding of artificial intelligence algorithms that dynamically optimise schedules: the system predicts peak demand for specialist services and redistributes availability between different facilities.
The solution includes advanced tools to ensure multi-channel access via web portal, mobile app and dedicated support. Citizens will no longer have to repeatedly contact the service: they will be called back directly at the first availability.
Interoperability with regional information systems will allow healthcare facilities to share availability in real time, while continuous data monitoring will enable the Regional Health Service to quickly identify critical issues and intervene where most needed.
Through this contract award, GPI strengthens its leadership in the digital transformation of Italy’s healthcare sector, leveraging innovative technologies and specialized expertise in the management of complex healthcare systems.
