{"id":147319,"date":"2023-07-28T14:00:03","date_gmt":"2023-07-28T12:00:03","guid":{"rendered":"https:\/\/www.gpigroup.com\/policies-and-certifications\/"},"modified":"2024-04-28T10:33:21","modified_gmt":"2024-04-28T08:33:21","slug":"policies-and-certifications","status":"publish","type":"page","link":"https:\/\/www.gpigroup.com\/en-uk\/policies-and-certifications\/","title":{"rendered":"Policies and Certifications"},"content":{"rendered":"

[vc_row full_width=”stretch_row” css=”.vc_custom_1681545277642{padding-top: 80px !important;padding-bottom: 200px !important;background-image: url(https:\/\/www.gpigroup.com\/app\/uploads\/2023\/02\/eventi_544211138-DT-1.jpg?id=95151) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” el_class=”governance-hs”][vc_column][vc_column_text el_class=”title-hero-sections”]<\/p>\n

Policies and Certifications<\/h1>\n

[\/vc_column_text][vc_column_text el_class=”description-hero-sections”]The GPI Group sees a commitment to Quality at all levels as a cornerstone of its strategy. Operating in compliance and with respect to legality is a core value of the Group, just as the social aspect of the business and the resulting responsibilities are.[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=”stretch_row_content_no_spaces” el_class=”top-tabs-row events-page”][vc_column][vc_tta_tabs active_section=”1″ el_class=”custom-tabs background-orange-transparent”][vc_tta_section title=”CERTIFICATIONS” tab_id=”1663938128807-b5e13881-d9eb” el_class=”tab-content”][vc_column_text]<\/p>\n

\n

Quality<\/strong><\/h4>\n<\/div>\n

[\/vc_column_text][vc_column_text]<\/p>\n

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The GPI Group views its commitment to Quality at every level as fundamental to its strategy. One of our guiding principles is: \u201cThe success of the Company and the satisfaction of its Clients depend on the quality of the products and services offered\u201d. The following companies of the GPI Group have achieved Quality Certification according to the UNI EN ISO 9001:2015 standard.<\/p>\n<\/div>\n

[\/vc_column_text][vc_row_inner el_class=”border-bottom pt-3″ el_id=”qualita-content”][vc_column_inner][vc_basic_grid post_type=”document” max_items=”-1″ style=”load-more” element_width=”12″ gap=”0″ item=”133389″ btn_title=”Load More” grid_id=”vc_gid:1706613350632-fbfa9f7a-fb28-2″ taxonomies=”159″ el_id=”qualita-content”][\/vc_column_inner][\/vc_row_inner][vc_column_text el_class=”border-top pt-5″]<\/p>\n

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Social Accountability<\/h4>\n<\/div>\n

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\nAcknowledging the immense importance of the social aspect of business and its resultant responsibilities, the GPI Group has been certified under the SA8000:2014 standard for Social Responsibility Management Systems for GPI s.p.a. and Contact Care Solutions s.r.l.
\n[\/vc_column_text][vc_row_inner el_class=”collapse” el_id=”social-content”][vc_column_inner][vc_basic_grid post_type=”document” max_items=”-1″ element_width=”12″ gap=”0″ item=”133389″ grid_id=”vc_gid:1706613350633-c9e2c9d1-5a88-1″ taxonomies=”324″][\/vc_column_inner][\/vc_row_inner][vc_column_text el_class=”border-top pt-5″]<\/p>\n

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Equal opportunities<\/h4>\n<\/div>\n

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\nGpi S.p.a. is certified according to the UNI PDR 125 standard on gender equality and has obtained the ISO 30415 certification relating to Diversity and Inclusion (D&I)
\n[\/vc_column_text][vc_row_inner el_class=”collapse” el_id=”parit\u00e0-genere”][vc_column_inner][vc_basic_grid post_type=”document” max_items=”-1″ element_width=”12″ gap=”0″ item=”133389″ grid_id=”vc_gid:1706613350634-02191ac4-5a6d-6″ taxonomies=”2069″][\/vc_column_inner][\/vc_row_inner][vc_column_text el_class=”border-top pt-5″]<\/p>\n

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Anti-Corruption<\/strong><\/h4>\n<\/div>\n

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\nAdhering to the law and operating in compliance is a benchmark for the GPI Group; in particular, GPI spa and Argentea srl are certified under the ISO 37001 standard for their management systems of internal and external procedures, which support and promote a culture of integrity, transparency, and compliance aimed at preventing and combating corruption.
\n[\/vc_column_text][vc_row_inner el_id=”anticorruzione-content” el_class=”collapse”][vc_column_inner][vc_basic_grid post_type=”document” max_items=”-1″ element_width=”12″ gap=”0″ item=”133389″ grid_id=”vc_gid:1706613350634-3fd05051-2844-5″ taxonomies=”160″][\/vc_column_inner][\/vc_row_inner][vc_column_text el_class=”border-top pt-5″]<\/p>\n

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Family audit<\/h4>\n<\/div>\n

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\nGPI is one of the first organizations in Italy to receive the \u201cFamily Audit\u201d certification, thanks to initiatives that promote a balance between work and life, and help to improve the quality of people’s lives.
\n[\/vc_column_text][vc_row_inner el_class=”collapse” el_id=”family-content”][vc_column_inner][vc_basic_grid post_type=”document” max_items=”-1″ element_width=”12″ gap=”0″ item=”133389″ grid_id=”vc_gid:1706613350635-4940ed63-387f-6″ taxonomies=”161″][\/vc_column_inner][\/vc_row_inner][vc_column_text el_class=”border-top pt-5″]<\/p>\n

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Rating A3.1<\/h4>\n<\/div>\n

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\nCerved Rating Agency has awarded GPI the rating A3.1. – Cerved assesses GPI as a \u201cCompany with solid fundamentals and good capability to meet financial commitments. The credit risk is low\u201d.
\n[\/vc_column_text][vc_row_inner el_id=”rating-content” el_class=”collapse”][vc_column_inner][vc_column_text]Rating<\/a>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_column_text el_class=”border-top pt-5″]<\/p>\n

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Safety and Environment<\/h4>\n<\/div>\n

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GPI places great emphasis on Workplace Safety and the Environment.<\/p>\n<\/div>\n

[\/vc_column_text][vc_row_inner el_class=”collapse” el_id=”sicurezza-content”][vc_column_inner][vc_basic_grid post_type=”document” max_items=”-1″ element_width=”12″ gap=”0″ item=”133389″ grid_id=”vc_gid:1706613350636-1477b7f4-3cf3-0″ taxonomies=”162″][\/vc_column_inner][\/vc_row_inner][vc_column_text el_class=”border-top pt-5″]<\/p>\n

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Information Security<\/h4>\n<\/div>\n

[\/vc_column_text][vc_column_text]<\/p>\n

For the activity carried out by the GPI Group<\/strong>, data and information, both its own and those of its customers, are of fundamental importance. For this reason we have implemented and certified an Information Security Management System<\/strong> according to the UNI CEI ISO\/IEC 27001<\/strong> standard for companies:
\n– GPI spa, with extensions 27017, 27018 and 27035;
\n– BIM Italia srl \u200b\u200band Oslo Italia srl, with extensions 27017 and 27018;
\n– GPI Cyberdefense.
\nFurthermore, GPI spa is certified according to the Cyber \u200b\u200bEssentials scheme.<\/div>\n

[\/vc_column_text][vc_row_inner el_class=”collapse” el_id=”informazioni-content”][vc_column_inner][vc_basic_grid post_type=”document” max_items=”-1″ element_width=”12″ gap=”0″ item=”133389″ grid_id=”vc_gid:1706613350636-f3529d42-8927-8″ taxonomies=”163″][\/vc_column_inner][\/vc_row_inner][vc_column_text el_class=”border-top pt-5″]<\/p>\n

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IT Services<\/h4>\n<\/div>\n

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\nGPI has certified its Management System for the provision of multichannel technical support services on hardware and software systems according to the ISO\/IEC 20000-1:2018 standard.
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APSS Call Center Service<\/h4>\n<\/div>\n

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\nGPI has obtained ISO 18295:2017 certification for the provision of the Call Center Service for the Provincial Healthcare Company of Trentino.
\n[\/vc_column_text][vc_row_inner el_class=”collapse” el_id=”center-content”][vc_column_inner][vc_basic_grid post_type=”document” max_items=”-1″ element_width=”12″ gap=”0″ item=”133389″ grid_id=”vc_gid:1706613350637-fb0a0f68-e0dc-2″ taxonomies=”165″][\/vc_column_inner][\/vc_row_inner][vc_column_text el_class=”border-top pt-5″]<\/p>\n

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Medical Devices<\/h4>\n<\/div>\n

[\/vc_column_text][vc_column_text]
\nGPI has obtained and maintains the UNI EN ISO 13485:2016 System Certification and the product certifications according to the European Regulation 745\/2017.
\n[\/vc_column_text][vc_row_inner el_class=”collapse” el_id=”dispositivi-content”][vc_column_inner][vc_basic_grid post_type=”document” max_items=”-1″ element_width=”12″ gap=”0″ item=”133389″ grid_id=”vc_gid:1706613350637-12ce835b-b642-9″ taxonomies=”166″][\/vc_column_inner][\/vc_row_inner][vc_column_text el_class=”border-top pt-5″]<\/p>\n

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Operational Continuity<\/h4>\n<\/div>\n

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\nGPI has chosen to conform to the ISO 22301:2019 standard to ensure increasingly effective and efficient services for its clients, guaranteeing continuity even in the event of incidents.
\n[\/vc_column_text][vc_row_inner el_class=”collapse” el_id=”operativa-content”][vc_column_inner][vc_basic_grid post_type=”document” max_items=”-1″ element_width=”12″ gap=”0″ item=”133389″ grid_id=”vc_gid:1706613350638-002f3cde-05c2-1″ taxonomies=”559″][\/vc_column_inner][\/vc_row_inner][\/vc_tta_section][vc_tta_section title=”POLICIES” tab_id=”1663938128810-57e9eece-63d5″ el_class=”tab-content”][vc_column_text]<\/p>\n

\n

Policies<\/h4>\n<\/div>\n

[\/vc_column_text][vc_column_text el_class=”fs-14″]Policy on quality, social responsibility, health, safety, and environment, information security, and IT services management. Policy for the prevention of corruption.[\/vc_column_text][vc_basic_grid post_type=”document” max_items=”-1″ element_width=”12″ gap=”0″ item=”133389″ grid_id=”vc_gid:1706613350638-920f9de0-dcb6-4″ taxonomies=”339″ el_class=”attachments-with-description button-events”][vc_column_text]<\/p>\n

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Whistleblowing<\/h4>\n<\/div>\n

[\/vc_column_text][vc_column_text el_class=”fs-14″][\/vc_column_text][vc_column_text]<\/p>\n

Manual for sending reports<\/a><\/div>\n
Management of Whistleblowing reports<\/a><\/div>\n
Go to the site<\/a><\/div>\n

[\/vc_column_text][\/vc_tta_section][\/vc_tta_tabs][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” disable_element=”yes” css=”.vc_custom_1690559727679{background-color: #82027e !important;}” el_class=”vision mb-0″][vc_column width=”7\/12″][\/vc_column][vc_column width=”5\/12″][vc_column_text]<\/p>\n

GPI Governance<\/a><\/p>\n

[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

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